Privacy Policy

At Lemural, we are committed to ensuring your shopping experience for our printed murals and art pieces is seamless and secure. This privacy policy outlines the information we collect, how we use it, and the steps we take to protect your privacy.

What Information Do We Collect?

We collect information from you when you register on our site, place an order, enter a contest or sweepstakes, respond to a survey or communication such as email, or participate in other site features. When you order or register, we may ask for details such as your name, email address, shipping address, phone number, credit card information, or other relevant details. You can, however, visit our site anonymously.

We also collect information about gift recipients to ensure we can fulfill gift purchases. The details we collect about gift recipients are not used for marketing purposes.

Like many websites, we use “cookies” to improve your experience and gather data on visitors and visits to our site. Please refer to the “Do We Use ‘Cookies’?” section below for more details.

How Do We Use Your Information?

We may use the information we collect in the following ways:

• To personalize your site experience and deliver content and product offerings tailored to your interests.
• To provide customer service and respond to your requests.
• To quickly process your transactions.
• To administer contests, promotions, surveys, or other site features.

If you’ve opted to receive our email newsletter, we may send you periodic emails. If you no longer wish to receive promotional emails, please refer to the “How Can You Opt-Out, Remove, or Modify Information You Have Provided to Us?” section below. If you haven’t opted in for our email communications, you will not receive these emails.

How Do We Protect Visitor Information?

We implement various security measures to protect your personal information. Your information is stored behind secure networks and is only accessible to a limited number of people who have special access rights and are required to keep it confidential. When you place orders or access your personal information, we offer the use of a secure server. All sensitive information you provide, including credit card details, is transmitted using Secure Socket Layer (SSL) technology and encrypted into our databases for access only by authorized personnel.

Do We Use “Cookies”?

Yes, we use cookies, which are small files placed on your computer’s hard drive via your web browser (if allowed). These cookies help us recognize your browser and retain certain information, such as the items in your shopping cart. They also allow us to understand your preferences based on previous or current site activity, which helps us offer improved services.

We may use third-party service providers to assist in analyzing data about our site visitors. These providers are not allowed to use the data for any purpose other than assisting us with our business.

You can choose to be notified each time a cookie is sent, or disable all cookies through your browser settings. However, turning off cookies may affect the functionality of our site, and you may not be able to access certain features. If necessary, you can still place orders by contacting our customer service.

Do We Disclose Information to Outside Parties?

We do not sell, trade, or transfer your personally identifiable information to outside parties, except as described below. “Outside parties” does not include Lemural or its website hosting partners and other parties who assist us in operating our website, conducting our business, or serving you, provided these parties agree to keep your information confidential. We may also release information if necessary to comply with the law, enforce our policies, or protect the rights, property, or safety of Lemural, our customers, or others.

Non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

How Can You Opt-Out, Remove, or Modify Information You Have Provided to Us?

To modify your email subscriptions, please update your preferences in the “My Account” section of the site. Due to email production schedules, you may still receive emails already in process.

To delete all of your account information, log into the “My Account” section and remove your shipping addresses, billing addresses, and payment details. Please note that we may retain information about individual transactions to service your orders and maintain our records.

Third-Party Links

For your convenience, we may include links to third-party websites on our site. These sites have separate and independent privacy policies, and we have no control or liability over their content and activities. However, we seek to protect the integrity of our site and welcome feedback if any link is problematic or broken.

Changes to Our Policy

If we make changes to our privacy policy, we will update this page. The changes will apply only to information collected after the date of the change. This policy was last modified on 08 Nov 2024.

Questions and Feedback

We welcome your questions, comments, and concerns about our privacy practices. Please feel free to send us feedback or inquiries about privacy or any other issue.

Online Policy Only

This privacy policy applies only to information collected through our website and does not apply to information collected offline.

Terms and Conditions

Please also refer to our Terms and Conditions section for details on the use of our website, disclaimers, and limitations of liability.

Your Consent

By using our site, you consent to the terms of this privacy policy.